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Debt Recovery Hub

Not Just Cash In: Recover Invoices With Control

Blank invoices, a shield folder, and coins flowing into a savings tray.

An unpaid invoice can drain more than your bank balance. It can interrupt payroll decisions, delay purchases, and distract you from serving customers who pay on time. Your aim is not just cash in the bank. You also need clear records, fair communication, and a process that protects your position if the account needs to […]

Automating Pre-Legal Chasing with Xero and QuickBooks

Illustrated accounting tools and payment reminders surround a central business headline.

Automated pre-legal chasing helps businesses follow up on unpaid commercial invoices before late payments weaken cash flow or require external intervention. They also consume staff time, delay suppliers and can turn a good customer relationship into a difficult conversation. The process works best when Xero or QuickBooks provides accurate invoice data, whilst a debt tool […]

Generative AI for Escalation Emails: FCA-Safe Practice

Illustration of compliance symbols and a laptop surrounding the words “FCA-SAFE AI.”

For business-to-business recovery of unpaid commercial invoices, generative AI can organise facts and produce a clear draft. Payment terms determine when an invoice becomes overdue, and Late Payment Legislation may be relevant, but it doesn’t automatically apply to every debt. Protecting cash flow doesn’t justify aggressive communication, and the organisation sending the message remains responsible […]

Third-Party Debt Orders: Freezing Bank Accounts

Illustration of debt orders with a bank, courthouse, frozen account document, invoice, calculator, and padlock.

An unpaid County Court Judgment (CCJ) doesn’t guarantee payment. Business-to-business transactions often reach this stage after unpaid commercial invoices, missed payment terms and a Letter Before Action. You may have supplied goods or services, issued unpaid invoices and sent demands, yet the debtor can still refuse to pay, putting cash flow under pressure. Third-party debt […]

Securing Debt Against Property After a CCJ

Legal symbols and house keys surround the words “Securing Property Debt.”

If your business has obtained a county court judgment (CCJ) but the debtor still hasn’t paid, the judgment may feel less useful than expected. It confirms the debt, but doesn’t automatically create security over debtor property, such as the debtor’s home or other land. The judgment normally remains an unsecured debt unless you obtain further […]

Phoenix Companies and Unpaid Invoices: How to Pursue Debt

Editorial illustration about phoenix companies and unpaid invoices with legal and financial symbols.

A business-to-business customer stops paying unpaid commercial invoices, changes its trading name, moves premises and launches a fresh website. Commercial Debt Recovery may be appropriate where it appears to have moved its business into another entity. A rebrand does not automatically erase the original debt. Any unpaid invoices remain linked to the contracting entity. However, […]

Small Claims Mediation: Recover Unpaid Invoices Faster

Illustration about recovering unpaid invoices through small claims mediation, with legal and financial symbols.

A business waiting for payment on commercial invoices can face immediate cash flow pressure. As the creditor, you may spend hours chasing unpaid invoices, gathering documents and deciding whether the cost of a hearing is justified. Small claims mediation can offer a faster route when pursuing unpaid commercial invoices. In some eligible money claims in […]

Recovering Overdrawn Director Loans After Closure

Illustration of director loan recovery documents, a calculator, ledger, and office key around a central title.

A company can stop trading, but an outstanding debt owed to it may remain alive. Overdrawn director loan accounts form part of Commercial Debt Recovery, although they differ from collecting trade debts. Your next steps depend on the company’s status, the quality of its records, and who has authority to act. The evidence-led recovery process […]

Aged Debt Recovery in 2026: Reaching Post-Covid Balances

A magnifying glass examining paper invoices next to a folder and clock on a desk.

An old invoice rarely disappears on its own. It becomes harder to pursue when contacts change, records scatter, and the debtor’s financial position worsens. For many credit teams, aged debt recovery now includes balances that sat untouched during Covid-era collection pauses or received only light follow-up afterwards. You can still recover some of these accounts, […]

Mandatory Rent Arrears Under Ground 8 After Section 21

Green legal illustration with rent records, keys, scales, and a central Ground 8 arrears title.

Where you can no longer rely on a no-fault Section 21 route, managing tenant rent arrears is vital for maintaining landlord cash flow and robust credit control. Mandatory rent arrears under Ground 8 can give you a stronger position, but only when the figures, notice and evidence all stand up in court. Ground 8 is […]